Dealer Sales and Operations

RVX’s Dealer Sales and Operations seminars feature some of the best and most-wanted sessions from Sobel University and RVDA’s RV Learning Center!

Sobel University Dealer Sales Bootcamp: Through the more than 25 years in business, Sobel University has built a reputation for teaching sound sales fundamentals that are enhanced by the most advanced, cutting-edge sales philosophies available.

RVDA’s RV Learning Center: Find out how to make impactful improvements in all aspects of your operations from sessions in the RV Learning Center, brought to you by RVDA. RV Learning Center classes at RVX will count towards credits in their five different certification programs, Service Manager, Service Writer/Advisor, Warranty Administrator, Parts Manager, and Parts Specialist.

 

Tuesday, March 12

9:00 am – 9:45 am
  • Building a World Class Sales Team
    This session will focus on the 3 key factors of building your sales team to include Recruiting, Training and Retaining. Michael Rees from A World of Training will help you walk away with tools to improve the sales performance that will ultimately retain top staff and increase revenues.
  • RV Dealership of the Future
    Featuring John Spader of Spader Business Management
10:00 am – 10:45 am
  • RV Dealership of the Future
    Featuring John Spader, Spader Business Management
  • ROI to ROE: Identifying the factors of a great experience and measuring the impact
    By 2020, customer experience will overtake price and product as the key brand differentiator. The purpose of physical stores has shifted to engagement and connection. Experience starts with why. In our qualitative research, we identified five universal intentions of experience; Task, Social, Discovery, Entertainment, and Aspiration. Speaker Jill Nickels will be diving deeper into developing a more valuable experience for you and your brand.
10:00 am – 11:45 am
  • How RV Dealers and Manufacturers can Fly in Formation to Prevent Litigation
    This one and a half hour presentation provides RV dealers and manufacturers practical strategies and techniques to prevent consumer litigation by solving their customer’s problems more quickly and efficiently. Presented by Harold Oehler, General Counsel of Lazydays RV and Michael Pangburn, Corporate Counsel for Thor Industries, this session was created in collaboration between the RV Industry Association and RVDA as well as some of the top attorneys from across the country who specialize in representing RV dealers and manufacturers.
11:00 am – 11:45 am
  • Balance Sheet Management
    Featuring John Spader of Spader Business Management
  • HR Basics
    Learn the latest HR trends that can positively affect your business and your people. Get the right people: How your employment brand attracts top talent. Be in the know for the most up-to-date regulatory changes that could have repercussions for your organization. Featuring speakers Tami Hrivank and Kelly Pinkerton of KPA.

Wednesday, March 13

7:30 am – 8:45 am

Sobel University: How to Get New Salespeople to $100k in their First Full Year
Old sales styles will produce average to under-performing sales people. If your new employee makes $100k in their first full year, what does that tell everyone else at the dealership? This session will teach modern skills that will empower new salespeople to be productive fast. Our customers deserve a modern A+ presentation every visit to your dealership.

  • Learn techniques that will give your clients the confidence to buy now.
  • Learn how to present your product without old style feature-benefit.
  • Learn to replace “If I could would you…” with value-based summary closes.
10:00 am – 10:45 am
  • HR Basics
    Learn the latest HR trends that can positively affect your business and your people. Get the right people: How your employment brand attracts top talent. Be in the know for the most up-to-date regulatory changes that could have repercussions for your organization. Featuring speakers Tami Hrivank and Kelly Pinkerton of KPA.
  • Mining the Gold out of Retail Registration Data
    While we like to think we could sell everyone a camper, that is not just the case. In every dealer’s marketplace there are fertile RV loving zip codes along deserts of RV apathy. The trick is to learn which zips are which. This fast pace presentation from Scott Stropkai of Stat Surveys will help you find the gold in your market using the power of retail RV registration data.
11:00 am – 11:45 am
  • Building a World Class Sales Team
    This session will focus on the 3 key factors of building your sales team to include Recruiting, Training and Retaining. Michael Rees from A World of Training will help you walk away with how to improve the sales performance that will ultimately retain top staff and increase revenues.
  • A Roadmap for Dealer Succession Planning
    Featuring speaker Brad Stanek of Morgan Stanley

Thursday, March 14

7:30 am – 8:45 am

Sobel University: How to Sell to Today’s Internet Educated Consumers
This session will focus on how to sell the way that today’s clients want to buy. Top salespeople know that they need to throw away common misconceptions that happen when lumping consumers into generational time periods. Learn techniques that transcend generational archetypes, so you can reach every customer that reaches out for help.

  • Learn skills that increase your gross profit and closing ratio.
  • Learn how to build a client base that will sustain you through uncertain times.
  • Raise expectations by giving the tools necessary for a salesperson to succeed at a high level and for the long term.
10:00 am – 10:45 am
  • Innovative Ways to Fund Dealership Facility Expansion & Increase Sales
    Featuring speaker Steve Dervenis of Carillon Capital
  • How Your Dealership Can Benefit from Your Personal Brand
11:00 am – 11:45 am
  • Mining the Gold out of Retail Registration Data
    While we like to think we could sell everyone a camper, that is not just the case. In every dealer’s marketplace there are fertile RV loving zip codes along deserts of RV apathy. The trick is to learn which zips are which. This fast pace presentation from Scott Stropkai of Stat Surveys will help you find the gold in your market using the power of retail RV registration data.
  • A Roadmap for Dealer Succession Planning
    Featuring speaker Brad Stanek of Morgan Stanley